All New York Document Storage's storage units -- individual tape media, server cartridges and transfer cases -- are monitored by advanced barcode tracking technology. Vault librarians utilize only the most advanced laser scanners. New York Document Storage drivers are equipped with laser scanners and portable printers that provide clients with scanner-validated delivery and pickup scan receipts. Digital Dispatch, New York Document Storage's proprietary fleet management and performance software monitors all on-time performance activity. TMS and Distributed Systems tape management software is available to our clients, and a full-time IT staff is always available to lend technical support.

Transportation Services

New York Document Storage takes our role as your partner in business continuity, document storage, and disaster recovery support very seriously. For that reason, New York Document Storage data vaults operate 24/7 for around-the-clock access to critical data. Twenty-four hour live customer assistance is never more than a phone call away. Dependable deliveries and pickups are performed by New York Document Storage's customized fleet and personnel and emergency deliveries to your office or hot site are guaranteed within two hours of your request. New York Document Storage can also provide a wide variety of customized services for storage and transfer of your critical media as well as a full line of data products. Additionally if you need relocate your data center, New York Document Storage's media library relocation services is there for the job.